Financial Inclusion and Community Support

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To be recognised as a household institution in supporting Angola’s sustainable development, with a particular focus on financial inclusion

Materiality topics:

a) Financial Inclusion and Literacy

b) Promotion of Multichannel and Digitalisation

c) Technological Innovation

d) Community Support

Exposure on digital media: 900k users reached in 2022

BFA’s app and digital account opening: launched in 2022, the application focuses on improving the mobile services provided and has incorporated new features that have broadened the range of products and services available through this new app

Social campaigns: Which have positively contributed to society, supporting initiatives with impact on disadvantaged communities in Angola

Education kits containing emergency supplies: 4 979

Children admitted for treatment of severe acute malnutrition, of which 47.5% were successfully treated: 3 000